Ez pass ny customer service. You can enroll in E-ZPass with as little as $25 to start.
Ez pass ny customer service. This comprehensive guide provides verified locations, hours, and services for E-ZPass customer service centers across all participating states, updated for 2025. If you lost your Toll Bill, use the search and pay option. When did you last contact the NY Customer Service Center (800 333-8655 or www. Once the upgrade is complete, a single phone number will be activated for all toll-related customer needs: 1-800-333-8655. P. In 2019, MTAB&T, PANYNJ, and NYSTA each established an independent Toll Payer Advocate Office committed For assistance with your E-ZPass transponder or account, please select your local E-ZPass agency from the list below. They offer a convenient and efficient way for motorists to pay tolls without the need for cash. Enroll today. E-Zpass is a company based in Whitestone, NY that provides electronic toll collection services for drivers. Pay with a credit/debit card or bank account. Apr 23, 2025 · There are several ways to pay tolls in New York City: E-ZPass, Tolls by Mail, and Pay Toll Now. We apologize for any inconvenience this may cause. The new and improved E-ZPass NY website is now live, providing an enhanced experience for both E-ZPass and Tolls by Mail customers, including a new consolidated website and customer service hotline for all toll-related customer needs. Apr 8, 2025 · To get assistance from EZ Pass customer service in New York, simply dial 1-800-333-8655. This article explores various options for reaching out to EZ Pass, including whether calling customer The new E-ZPass NY website is now live The new and improved E-ZPass NY website is now live, providing an enhanced experience for both E-ZPass and Tolls by Mail customers, including a new consolidated website and customer service hotline for all toll-related customer needs. Mar 28, 2025 · The E-ZPass and Tolls by Mail websites will be upgraded in April, consolidating the websites to include for self-service functions and an easier interface. All video transactions (license plate) will pay the Tolls by Mail rate. As your vehicle passes through, your E-ZPass account is charged the proper amount. The best way to manage your E-ZPass account is through the Tolls NY app. New York E-ZPass Discount Plans Standard E-ZPass NY rates apply to only E-ZPass Tag (s) issued by New York E-ZPass*. Tolls NY App Tolls NY is the only official authorized app for E-ZPass NY and Tolls by Mail. Jun 7, 2025 · If you are looking for EZ Pass customer service details like phone number, Service center location and hours of operation, check this post. Can I use my E-ZPass in someone else's car ny? Yes. Also, get the important addresses for E-ZPass replenishment, tag returns, toll and violation payments. Customers can save at least 25% off of the Tolls by Mail Rate. S. With their technology, E-Zpass aims to streamline the toll payment process and reduce traffic congestion at toll plazas. com for updates. The E-ZPass Customer Service Center in Liverpool, NY, provides assistance and support to customers utilizing E-ZPass electronic toll collection services. Apr 8, 2025 · How to Contact the EZ Pass Call Center To get in touch with an EZ Pass representative, you’ll typically want to dial a designated phone number specific to your state’s program. Anyone, regardless of residency, can become a New York E-ZPass customer. e-zpassny. Redesigned Interactive Voice Response (IVR). Box 15187. com Find the nearest E-ZPass NY walk-in center or call the toll-free number for customer service. If you do not own a vehicle, you can still enroll in E E-ZPass NY: Manage your account, apply online, check road conditions, FAQs, find participating facilities. Customers can purchase an E-ZPass tag at a retail location, register the tag and enjoy the time and money savings E-ZPass offers. Apr 13, 2025 · New York E-ZPass Returns If you’re returning a New York E-ZPass: Mail it to: E-ZPass New York Customer Service Center, PO Box 149001, Staten Island, NY 10314-9001 Remember to wrap it in foil before shipping Note that New York won’t reimburse your shipping costs For Annual Permit Plans, submit any refund requests in writing within 60 days of Tolls by Mail will never send an email or contact you requesting sensitive personal information such as credit card number, social security, etc. Staff at the center are available to address inquiries, resolve issues, and provide guidance on account management for E-ZPass users. The New York State Bridge Authority now offers a discounted toll for all drivers using E-ZPass. The E-Z Pass Customer Service Center in New York, NY is a facility that provides assistance and support to customers with E-Z Pass accounts. Anyone who still has questions about their E-ZPass account and the NYSBA plan can call the customer service Jan 15, 2025 · Instead, call the E-Z Pass NY Customer Service Center at 1-800-333-8655 or the Tolls By Mail Customer Service Center at 1-844-826-8400. Jun 7, 2025 · Find where to buy E-ZPass in NY in 2025 - retail stores, online options, and key tips to get started fast. Your full guide in one place! Teléfonos de servicio al cliente de EZ Pass , telefonos de E- ZPASS en New York, Virginia, Maryland, PA, Florida, Como Comprar EZ Pass y mas If you are a New York E-ZPass customer and have received a violation on a New Jersey toll road or bridge since April 6, 2025, please contact E-ZPass New York at 800-333-8655 to speak with a Customer Service Representative. An upgrade is planned for the system that will make the E-ZPass E-ZPass is an electronic toll collection system that allows you to prepay your tolls, eliminating the need to stop at the toll plaza. Paying with E-ZPass will get you a discount of at least 25% percent. New York toll tags and transponders. Save money on your tolls. Learn EZ Pass NY payment options. Find the toll free number, text telephone, fax and hours of operation for E-ZPass and Tolls by Mail customer service. Keeping our customers and employees safe and healthy remains our central focus each day, as we take all measures possible to prevent the spread of COVID-19. Select your agency from the list and get assistance with your transponder or account. Find the best time to call or chat today! The NYS Thruway Authority Office of the Toll Payer Advocate has been established to assist customers who were unable to resolve toll issues relating to their Thruway travel using channels offered by the E-ZPass/Tolls By Mail Customer Service Center. E-ZPass Customer Service Line: 800-333-8655 More: NY You received the email from nydmv @public. Find the toll free phone number, website, and mailing addresses for E-ZPass customer service in New York. Box 149001. govdelivery. Applications can also be printed and mailed to the E-ZPass NY Customer Service Center (General Instructions & Requirements 8). Their services are designed to make travel easier and more seamless for Benefits of the E-ZPass Commercial Charge Accounts Volume Discounts – A Thruway Authority E-ZPass Commercial Charge Account customer qualifies for a discount on their Thruway System toll charges when Thruway System toll charges exceed $1,000 a month. NJ E-ZPass urges customers to be cautious with email, text, and phone scams demanding payment of outstanding toll balances. The Volume Discount is tiered and applies to the monthly post-paid invoice as follows: E-ZPass NY: Manage your account, apply online, check road conditions, FAQs, find participating facilities. Customers can visit the center for inquiries, account management, and troubleshooting related to their E-Z Pass transponders and accounts. The best way to get the lowest toll rate is to sign up for an E-ZPass account with the New York Customer Service Center. Frequently Asked Questions - On this page, you'll find answers to the most common questions about our services, products, and company. If you are contacted by anyone stating that they are from Tolls by Mail and they are seeking personal information, please DO NOT provide the information requested. E-Z Pass aims to reduce congestion and travel times for drivers across participating states. E-ZPass NY: Manage your account, apply online, check road conditions, FAQs, find participating facilities. E-ZPass NY: Manage your account, apply online, check road conditions, FAQs, and find participating facilities. If you are a New York E-ZPass customer and have received a violation on a New Jersey toll road or bridge since April 6, 2025, please contact E-ZPass New York at 800-333-8655 to speak with a Customer Service Representative. Jul 6, 2025 · The Port Authority of NY & NJ Toll Payer Advocate (TPA) is a free service providing an objective investigation into toll issues that the E-ZPass or Tolls by Mail customer service centers are unable to resolve. Check the hours, directions, and online access to your account and FAQs. Download the Tolls NY app for iOS or Android. E-ZPass located at 1150 South Ave, Staten Island, NY 10314 - reviews, ratings, hours, phone number, directions, and more. Applicants will receive a formal decision once their application is processed. Currently, E-ZPass and Tolls by Mail customer service centers have individual phone numbers. Mar 30, 2025 · Once back online April 15, the upgraded system will feature a single customer service line at 1-800-333-8655, replacing separate numbers for E-ZPass and Tolls by Mail. E-ZPass Customer Service Center. Albany, New York 12212-5187. However, there may be times when you need assistance or have questions regarding your account. 4 days ago · Available in 19 states, the service allows for toll payments via transponders. Oct 28, 2023 · Te ofrecemos los datos de contacto de E zpass en español y aclaramos tus dudas sobre este sistema de pago de peajes. Violation Payments and Inquiries. Applications and Returned Tags. Before calling, ensure that you have relevant information handy such as your account number or transponder ID so that E-ZPass NY: Manage your account, apply online, check road conditions, FAQs, find participating facilities. As your vehicle enters the toll lane, the E-ZPass tag that is mounted on your vehicle's windshield is read. Can I go through E-ZPass without my transponder NY? If you do not have E-ZPass, an image of your license plate is captured and a Toll Bill is mailed to the registered owner's address on file with DMV. Virginia and West Virginia Options. See full list on nytollsinfo. Box 15186. MEDIA ONLY: If you are a member of the media, please call NY EZ Pass Headquarters & Corporate Office NY EZ Pass headquarters is located at PO Box 15187, Albany, New York 12212-5187, phone number 1- 800-333-8655 where you can reach the management team and the head office leading departments. Tolls NY Mobile App With the ‘Tolls NY’ mobile app, available for free on the Google Play or Apple App stores, you can make one-time payments to your E-ZPass account by credit/debit card or bank account debit, as well as pay your Tolls by Mail bills. Contact Us By Email The Thruway Authority operates and maintains the longest user-fee supported road system in the nation and is committed to delivering high levels of safety and service to its customers. Box 15187 Saturday 8:00 AM to 12:00 PM Albany, NY 12212-5187 E-ZPass NY: Manage your account, apply online, check road conditions, FAQs, find participating facilities. In such cases, knowing how to effectively contact EZ Pass customer service is crucial. Thruway Authority employees take great pride in their work and look forward to addressing customer questions, comments and concerns. Jun 18, 2021 · With Staten Island's E-ZPass Customer Service Center permanently closed, borough residents will need to handle all transactions online, over the phone or through the Tolls NY app moving forward DRBA E-ZPass Customer Service Center Delaware Memorial Bridge Plaza I-295 and New Castle Avenue New Castle, DE 19720 Hours: Monday, Tuesday, Wednesday, Friday: 9:00am - 5:00pm Thursday: 10:00am - 6:00pm Get reviews, hours, directions, coupons and more for E-Zpass. Either call 1-844-TBM-8400 (1-844-826-8400) to report that you have been contacted by Certain toll agencies offer discount programs to their frequent customers. Jun 13, 2025 · E-ZPass customer service hours for 2025—get live support, phone times, and quick help. Please log on to your NJ E-ZPass account to monitor and replenish your account balance. This number connects you to a central call center equipped to handle a wide range of inquiries. This number is available for inquiries regarding your account, transponder issues, and general information about the program. E-ZPass Customers Check your account balance View your toll history E-ZPass NY: Manage your account, apply online, check road conditions, FAQs, find participating facilities. Toll payments and E-ZPass account management are functions of E-ZPass NY; the Toll Payer Advocates do not support these services. Account signup and management for E-ZPass. Apr 9, 2025 · Once the upgrades are complete, E-ZPass customer service will become the all-in-one number for both E-ZPass and Tolls By Mail customers. With a New York E-ZPass Basic Plan, passenger and commercial vehicles will receive a 75% discount on New York State Thruway Tolls (discount applies to E-ZPass NY Tag transactions only). Out of an abundance of caution, the E-ZPass New York Queens, Yonkers and Staten Island walk-in customer service centers will be closed from March 18, 2020 until further notice. The first Toll Bill is E-ZPass NY: Manage your account, apply online, check road conditions, FAQs, find participating facilities. It is suggested that you inquire about any discount programs offered by the agency whose facilities you will most frequently use and, if applicable, establish your account with that agency's E-ZPass service provider. E-ZPass Toll Free Customer Service Number 1-800-333-TOLL (8655) Mar 27, 2025 · A streamlined customer service center. 2. E-ZPass is an electronic toll collection system that can be used at toll facilities throughout New York State and much of the eastern U. E-ZPass On-the-Go is Convenient Way to Save Time and Money! Stop at a participating retailer and purchase a prepackaged $25 Tag Visit the E-ZPass® website to Register your Tag * online or call 1-800-697-1554 Attach the Tag to the windshield and start saving Find out more ways to get E-ZPass. For example, New Jersey’s number is 1-888-288-6865 while Pennsylvania’s is 1-877-736-6727. Whether you have questions about your account, need help with a transaction, or want to report a lost or stolen tag, there are options available to suit your needs. E-ZPass New York and Tolls by Mail New York (E-ZPass NY Customer Service Center) are operated under the auspices of multiple tolling agencies including MTA Bridges and Tunnels (MTAB&T), the Port Authority of New York and New Jersey (PANYNJ), and the New York State Thruway Authority (NYSTA). If you are an E-ZPass New York customer and want to pay through your E-ZPass account, click here. Staten Island, NY 10314-9001. Apr 9, 2025 · The New York State Thruway Authority is encouraging E-ZPass users to make payments or changes to their account before April 9. If you are unsure which agency is yours, check your transponder for the issuing agency name. Visit the NY E-ZPass website, https://www. Toll Free Phone Hours Customer Account Correspondence: 1-800-333-8655 E-ZPass Customer Service Center Monday-Friday 7:00 AM to 7:00 PM P. With a separate website, phone number, and service center, the New York branch is efficient in quickly dealing with requests. com because you are a DMV customer in the Metropolitan Commuter Transportation District (Bronx, Kings (Brooklyn), New York (Manhattan), Queens, Richmond (Staten Island); Dutchess, Nassau, Orange, Putnam, Rockland, Suffolk and Westchester). O. Join the millions of travelers with E-ZPass and save time, gas, and money (discounts available). E-ZPass Delaware E-ZPass Maine E-ZPass Maryland E-ZPass Massachusetts E-ZPass New Hampshire E-ZPass New Jersey E-ZPass New York E-ZPass May 21, 2025 · Contacting E-ZPass New York Customer Service E-ZPass New York offers several channels for customers to get in touch with their customer service team. Managing your personal E-ZPass account is convenient with online and mobile app access to your information, records, payment options and more. From quick online payments to managing toll bills, discover the simplest way to handle EZ Pass NY payment online. Online access to your account, online E-ZPass Application, Road and Travel Conditions, FAQ's, and participating E-ZPass facilities. View account types and get applications or links to complete them online. Tolls by Mail customers will pay 30% above the NY E-ZPass toll rate, in addition to a $2 administrative surcharge per billing statement. Mar 25, 2025 · Navigating toll payments can sometimes be a hassle, and the EZ Pass system aims to make this process seamless. Search for other Transportation Providers on The Real Yellow Pages®. Portal E-ZPass NY: atención al cliente, gestión de cuentas, solicitud y estado de carreteras, FAQ y centros afiliados. To pay by check/phone, please follow the instructions described on the Violation Notice/Toll Bill or visit the E-ZPass Customer Service Center. Mar 28, 2025 · New York E-ZPass Disputes For New York toll disputes: Visit E-ZPass NY’s website to access their dispute form Provide your account information and detailed explanation Submit supporting documentation Wait for the New York Thruway Authority to review your case New York typically processes disputes within 30 days. Jun 7, 2025 · Finding an E-ZPass customer service center when you need immediate help with your transponder, account issues, or toll disputes can be challenging. Find the contact information for your local E-ZPass agency in New York or other states. Failure to pay tolls may result in fees assessed per toll. Toll Bills will be sent periodically, depending upon your travel frequency and the amount of your accumulated tolls. E-ZPass New York Service Centers' website. We can find and implement solutions with the registered owner of the vehicle. In Person Pay using cash at a local retailer, click here to find a location near you If you are an E-ZPass New York customer and want to pay through your E-ZPass account, click here If you lost your Toll Bill, use the search and pay option If you do not have E-ZPass, a Toll Bill is sent to the registered owner of the vehicle, using the address provided by the relevant state motor vehicle office, an updated address provided by the United States Postal Service, or a customer provided address. The new E-ZPass NY website is now live The new and improved E-ZPass NY website is now live, providing an enhanced experience for both E-ZPass and Tolls by Mail customers, including a new consolidated website and customer service hotline for all toll-related customer needs. Jul 2, 2025 · The primary customer service number for E-ZPass New York is 1-800-333-TOLL (8655). You can enroll in E-ZPass with as little as $25 to start. com) about this toll issue? Method of your last attempt to resolve issue: Call to Customer Service Center Web Mobile App Was a resolution offered to you? Yes No E-ZPass NY: Manage your account, apply online, check road conditions, FAQs, find participating facilities. Jan 6, 2025 · Anyone experiencing toll issues can call the E-ZPass Customer Service Center at 1-800-333-TOLL (8655), according to the MTA. Make tolls and travel more convenient with easy payments linked directly to your account. The New York State Bridge Authority Office of the Toll Payer Advocate (TPA) has been established as a last resort to assist customers who were unable to resolve toll issues relating to their bridge travel after contacting either the E-ZPass/Tolls By Mail Customer Service Center. Get an E-ZPass tag. E-ZPass® On-the-Go is an E-Z, Convenient Way to Save Time and Money E-ZPass On-the-Go allows busy travelers to open an E-ZPass account without filling out an application or waiting in line. Discover EZ Pass Plus NY benefits. The EZ Pass NY customer service is available just as easily as any other. Oct 24, 2025 · The NYSBA has told E-ZPass Customer Service to refund accounts if they were overcharged. Learn how to contact E-ZPass for account, application, and violation issues. j0xx kawk okah pml n2vnc 4u1 vu3 z7f ig5w bmgv12p